Common Questions

Where Do I Start?

Just fill in the form and one of our our legally trained and experienced advisors
will call you back to discuss your claim.

What Is The Process?

After an initial consultation with one of our advisors, the claim is passed on to a qualified solicitor who specialises in that type of claim. This solicitor will then guide you through every step of the claims process, ensuring that you are kept informed as your claim progresses.

How much can I claim?

Each accident claim will depend on individual circumstances; therefore there is no easy way to determine how much a claim is worth until all of the facts have been considered. Compensation claims generally follow a ‘tariff’ whereby similar claims are entitled to similar amounts.In addition to this amount, it is usual to claim compensation for any costs incurred as a result of the injury sustained, such as private medical bills. Your solicitor will be able to give you a clearer picture as to how much you can claim once he has assessed the facts of the case.

How Does No Win No Fee* Help?

This system can help those who may have been unable to claim previously due to financial difficulties. A case that is considered to have a reasonable chance of success can now be taken on by a solicitor regardless of the financial means of the claimant. This has made the system fairer and easier to deal with.

How Do You Find Me A Solicitor?

All our solicitors have extensive experience in personal injury law. After a consultation with one of our advisors, we pass your details to the solicitor who can best meet your needs according to the circumstances of the case. All panel injury claims solicitors are registered with the Law Society and sit on the specialist personal injury and clinical negligence panels.

Is there a lot of paperwork?

Very little. We understand that a lot of paperwork can be overwhelming, especially if you are recovering from an injury; therefore your solicitor will talk you through the process and will deal with most of the paperwork for you.

Will I have to go to court?

This depends on if your claim is disputed. Many claims are settled outside of court, with the parties reaching agreement between themselves. In some instances, the defendant refuses to accept liability and the case needs to be heard in court. Your solicitor will always be on hand to guide you through the process.

Who pays my compensation?

Your compensation is paid by the losing party. If liability has been accepted outside of court, the defendants will make an offer of compensation. Your solicitor, who is very experienced in these matters, can advise you whether or not to accept or to wait for a higher offer. If the case has gone to court, a successful outcome will result in the judge making an award, which the losing party will have to pay.

How long will it take?

This depends on the nature of the claim and whether or not it is disputed. A claim that is accepted by the other side will be dealt with much quicker than a disputed case that goes to court. In either case, your solicitor will be able to advise you as to the likely time scale and will keep you informed along every step of the way.

*There will be two scenarios where your solicitor may charge you for their costs:

1- if you have been found to be making a fraudulent claim
2- Non-cooperation by you, which jeopardises the outcome of your claim